Auckland Council has breached the privacy of thousands of people when it sent out an email with the email addresses visble to other recipients.
The email, seen by RNZ, was sent from the council’s West Wave Swim School on Friday morning. It was recalled almost half an hour later.
“We would like to sincerely apologise for an error in the email sent out this morning,” the council said. “Due to a mistake on our end, your email address was visible to other recipients.”
The council said it did not mean to do this and has taken measures to recall the email where possible.
In a statement, the centre manager of the West Wave Pool, Davin Bray, said an email about main pool reopening had been sent to 3000 people.
“All recipients were copied into the email, meaning all email addresses were visible to other recipients.”
He said no other personal details were disclosed.
“We understand how important your privacy is, and we are taking this matter very seriously. We are reviewing our internal processes to ensure this doesn’t happen again. We appreciate your understanding, if you have any other concerns, please do not hesitate to contact us directly.”
rnz.co.nz
