Air New Zealand’s announced big changes on the way for short haul international flights – with inflight entertainment and a snack or meal available to all customers from later this year.

The new “Seats to Suit” offering will debut on June 11 for flights between New Zealand and Australia or the Pacific Islands.

On Monday morning, Air New Zealand signaled a drop in earnings for the year.

The refreshed approach aims to give customers more choice, Air NZ’s short haul general manager Jeremy O’Brien said.

“We want every customer to have an exceptional experience onboard,” he said. “Part of our promise is to provide manaaki (hospitality) to all who fly with us so we’re excited that everyone onboard will now be treated to full in-flight entertainment.

“Seat-only customers will now also be offered one of our incredible new snack options too.”

The types of fares available will see change as well.

Gone is the “seat+bag” option. The new fare types will be “seat”, “theworks”, “worksflexi”, “premiumeconomy”, “premiumflexi”, “businesspremier” and “businessflexi”.

If you select the most basic “seat” fare, a bag can be added for $30.

O’Brien said: “Works customers will continue to receive the same great inclusions currently on offer including one checked bag, a full meal and drinks, entertainment and free standard seat selection.

“Our customers have told us affordable flexibility is important, especially for many of our frequent fliers, so we’re introducing a new fully flexible and refundable fare option in each cabin.

“The new Seats to Suit updates are based on customer feedback and changes our passengers were looking for.”

As well as inflight entertainment and a snack or meal, all short haul customers will be offered tea, coffee, water and juice.

“Now that everyone receives a snack or a meal, the purchasing of inflight bites on board will be discontinued.

“Customers will still be able to purchase a range of beverages,” the airline said.

The airline also announced it would increase its long-term domestic fares across all routes tomorrow.

“Like many Kiwis and businesses, Air New Zealand has faced increasing costs over the past couple of years,” O’Brien said.

“As we’ve previously signalled, our cost base has risen by more than 30%, and, to date, we’ve absorbed as much of this as we can.

“However, to reflect the higher cost of providing air services, we need to continue to review our pricing.”

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